Shipping Policy
Ezprogear will make your online shopping much easier and reliable. If you live within the 48 continental states in the US and place an order with us for $9.95 or over, we will ship the product to you for FREE. if you order is below $9.95, please use our “Estimate Shipping and Tax” feature. It's as easy as adding the item into your shopping cart along with your state/ zip code to get your shipping quote. Alaska, Hawaii and Puerto Rico shipments have an additional shipping charge and are limited to UPS 2Day Air, UPS Next Day Air, USPS Priority Mail and USPS Express Mail.
Orders placed before 02:00 p.m. PST will be processed the same day. Orders after 2 pm will be processed the next business day. You will receive a tracking number through email after your order gets ship out. If you do not wish to provide your email address to us, you may still check your order history by simply logging into our website here or you may call our customer service at 1-888-903-0299 (M – F: 9:00 a.m. – 04:00 p.m. PST). Please have your order ID# ready, as you will be asked for it when you call in.
We are using UPS and USPS as our shipping courier. Their typical delivery times are between 3 – 5 business days for UPS Ground and 3 – 7 business days for USPS. We are not responsible for each courier's transit time and delay. The information is provided exclusively from the courier itself, please visit http://www.ups.com/ for UPS and http://www.usps.com/ for USPS.
International Order
Ezprogear is currently accepting international shipments to Canada. Please use our shipping calculator to get your quote by entering all three typs of information: country, state and postal code. Do not use spaces when punching in the postal code. Countries other than Canada, please email our customer service at cs@ezprogear.com.
International Brokerage, Duties fee and Taxes
Shipping charged by Ezprogear does not include brokerage fee, duties fee and taxes. It is the customer's responsibility for an additional fees charge by Customs. We do not have the information on how much the fees will be. However, you can try to find out by call the Canadaian Border Information Service Hotline at 1-800-461-9999.