Ordering

Ezprogear is committed to making your online purchases easy and reliable. Our website is always open 7 days a week and 24 hours a day. But if you need to speak with a live person, please call at our regular office hours (M-F 09:00 a. m. - 04:00 p. m. PST)

1. To Order Online
Use our search engine or click one of the categories at the top to find the product you need. You may be asked to register if you are first time buyer or you can choose to check out as a guest. If you register with us, all your information will be kept safely at our secure server and it will allow you to access order history and track order.

2. To Order by Phone
Call us at 1-866-903-0299, if you prefer to discuss a product with your sales engineer before making a purchase. Our customer service line is open M – F from 09:00 a.m. to 04:00 p.m. PST.

3. To Order by Fax
This option is mostly available for government, school or non-profit organization orders with a mininum product total of $100.00 (Free Ground shipping included). Just fax your purchase order along with any other documents needed to be filled out to make us a vendor to 1-909-444-3800 with Attn: Processing Department. All purchase orders are subject to verification and credit approval.

4. To Order by Email
Send us your purchase order / request product by email to cs@ezprogear.com and have your name, phone number plus the products you are ordering. You will be contacted by someone in sales to complete the order information. Do Not include your credit card information or any financial information in the email as it is not secure. 

Change Order or Cancellation

We ONLY accept cancellation of orders or changing orders by phone call . Please call our customer service immediately at 1-866-903-0299 during business hours. If you call during our off hours please leave us your brief message with detail of your order number, product ordered and customer name.